Laptop and plant placed on desk with book and coffee in modern workplace

About

I completed my masters in Professional and Technical Communication at the University of North Texas in May 2023.

This past year, I have implemented content strategy, content analysis, and content management in different projects.


I’ve continued to grow in technical editing, writing and design.

I am most proud of the projects that required using new-to-me software, such as Camtasia, oXygen XML and the Adobe suite.


Communicating value through stories is a uniquely human experience I wish to foster in myself and others.


Internship Experience

My internship was completed at Stone Group of Companies during

Summer 2023.


This video highlights my experiences, project details and takeaways.

Resume

MEGN THOMASON

Technical Writer

EDUCATION

MASTERS OF ARTS PROFESSIONAL AND

TECHNICAL COMMUNICATION

University of North Texas 2022-2023

BACHELOR'S OF ARTS ENGLISH LITERATURE

University of Idaho 2015-2017

SKILLS & TOOLS

  • Writing and Editing: Microsoft Word (pro), oXygen XML (novice)
  • Analyzing & Managing Content: Microsoft Excel (novice), Qualtrics (intermediate), Wordpress (novice)
  • Screencasting: Camtasia (intermediate)
  • Designing: Adobe InDesign (intermediate), HTML (novice), CSS (novice)
  • Managing Projects & Teams: Microsoft Teams (pro), Slack (pro), Trello (pro)

PROJECT EXPERIENCE

WRITER & EDITOR

March 2023

XYZ Hospital in Dallas, TX

  • Collaborated with classmate to create a single- source solution to managing a digital and print version of a policies and procedures handbook
  • Conducted a content inventory and audit
  • Revised existing content using topic-based writing principles in a CCMS (oXygen XML)

CONTENT STRATEGIST

May-July 2022

Government Resource Company in Keller, TX

  • Collected and audited over 5oo digital resources
  • Performed a SWOT analysis of and reported findings to the company
  • Participated in weekly check-ins with company representative

INSTRUCTIONAL DESIGNER

December 2022

iFixit.com

  • Submitted a proposal to iFixit to outline my research process
  • Published online guided instructions to help

others repair broken taillights and hand sanders

CONTACT

208-819-2421 megn.thomason@gmail.com Spokane, WA

EMPLOYMENT HISTORY

TECHNICAL WRITER SAPPHIRE RISK ADVISORY

Dallas, TX

June 2023-Present

RESEARCH & CONTENT WRITING INTERN

STONE GROUP OF COMPANIES

Spokane, WA

June 2023-Present

MEDICAL RECORDS CLERK NORTHWEST SPINE AND PAIN MEDICINE

Spokane, WA

March 2019-November 2022

BARISTA STARBUCKS

Liberty Lake, WA

March 2008-January 2018

Unrecognizable person typing on laptop